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Invoice · Calculation · Tax · Billing

bugbilling

123 community mentions. Representative: “This is driving me crazy — invoice tax calculation stopped working yesterday. Also seeing issues with the billing page totals.”

Priority

12.2

Mentions

123

Severity

3.5/5

Momentum (7d/7d)

0.53×

Avg sentiment

-0.33

Last mention

2026-07-14

Mentions per week
Sentiment distribution
Intent breakdown
bug
50
churn risk
48
confusion
25
Top contributors
zoe_wolf_79 mentions
liamkowalski709 mentions
avalindqvist878 mentions
Zoe K.7 mentions
ethan_costa_37 mentions
Ethan I.6 mentions
avaberg756 mentions
felix.yamada6 mentions
sofia.sato6 mentions
marcokim355 mentions
Feedback loop

Evidence (123 linked events)

Every mention below links to its original post — insights in Loop are never unsourced.

Honestly, we're evaluating alternatives because of invoice tax calculation. Sort out prorated seat pricing and we'll reconsider.

This is driving me crazy — prorated seat pricing keeps timing out. I suspect invoice tax calculation is the same root cause.

Not sure if it's just me, but invoice tax calculation keeps crashing on me. I suspect prorated seat pricing is the same root cause.

This is driving me crazy — invoice tax calculation stopped working yesterday. Also seeing issues with the billing page totals.

Anyone else seeing this? invoice tax calculation stopped working yesterday. I suspect prorated seat pricing is the same root cause.

Hard truth: we're evaluating alternatives because of invoice tax calculation. prorated seat pricing is a dealbreaker.

This is the last straw — we may downgrade our plan because prorated seat pricing has been unreliable for weeks. Sort out invoice tax calculation and we'll reconsider.

How do I set up invoice tax calculation? I've read the docs twice. The docs on prorated seat pricing are unclear.

Honestly, we may downgrade our plan because invoice tax calculation has been unreliable for weeks. Sort out the billing page totals and we'll reconsider.

Honestly, we may downgrade our plan because invoice tax calculation has been unreliable for weeks. the payment retry emails is a dealbreaker.

Since the latest update, prorated seat pricing keeps timing out. invoice tax calculation looks affected too.

Hard truth: we may downgrade our plan because invoice tax calculation has been unreliable for weeks. the billing page totals pushed us over the edge.

We've been patient, but we're evaluating alternatives because of invoice tax calculation. Sort out duplicate charges on the invoice and we'll reconsider.

Hard truth: we're evaluating alternatives because of invoice tax calculation. Sort out the payment retry emails and we'll reconsider.

This is driving me crazy — invoice tax calculation is completely broken. I suspect the billing page totals is the same root cause.

Bug report: the billing page totals keeps timing out. I suspect invoice tax calculation is the same root cause.

Hard truth: we're seriously considering canceling our subscription over invoice tax calculation. Sort out the billing page totals and we'll reconsider.

Hard truth: we're evaluating alternatives because of the payment retry emails. invoice tax calculation pushed us over the edge.

Confused about the payment retry emails? The docs on invoice tax calculation are unclear.

We've been patient, but we're seriously considering canceling our subscription over invoice tax calculation. Sort out the payment retry emails and we'll reconsider.

Bug report: the upgrade charge errors out constantly. Also seeing issues with invoice tax calculation.

This is the last straw — we may downgrade our plan because duplicate charges on the invoice has been unreliable for weeks. invoice tax calculation is a dealbreaker.

I can't figure out duplicate charges on the invoice? I've read the docs twice. Genuinely lost — invoice tax calculation confuses me too.

Bug report: prorated seat pricing keeps crashing on me. Also seeing issues with duplicate charges on the invoice.

Hard truth: we're seriously considering canceling our subscription over invoice tax calculation. the billing page totals pushed us over the edge.

Bug report: prorated seat pricing stopped working yesterday. Also seeing issues with duplicate charges on the invoice.

Am I missing something with the payment retry emails? A pointer to invoice tax calculation docs would help.

This is the last straw — I asked for a refund because invoice tax calculation still doesn't work. Sort out prorated seat pricing and we'll reconsider.

How do I set up invoice tax calculation? The settings moved. A pointer to the payment retry emails docs would help.

Bug report: duplicate charges on the invoice errors out constantly. prorated seat pricing might be related.

We've been patient, but we're seriously considering canceling our subscription over duplicate charges on the invoice. Sort out prorated seat pricing and we'll reconsider.

Quick question about the payment retry emails? Is it related to invoice tax calculation?

Confused about invoice tax calculation? The settings moved. Genuinely lost — the upgrade charge confuses me too.

I can't figure out the upgrade charge? I've read the docs twice. What exactly does invoice tax calculation do?

This is driving me crazy — the billing page totals errors out constantly. Also seeing issues with prorated seat pricing.

We've been patient, but we're evaluating alternatives because of the upgrade charge. Sort out invoice tax calculation and we'll reconsider.

Since the latest update, the upgrade charge stopped working yesterday. invoice tax calculation looks affected too.

This is driving me crazy — invoice tax calculation fails about half the time. I suspect the upgrade charge is the same root cause.

Since the latest update, the upgrade charge errors out constantly. duplicate charges on the invoice might be related.

I can't figure out invoice tax calculation? The settings moved. What exactly does duplicate charges on the invoice do?

Anyone else seeing this? prorated seat pricing keeps timing out. duplicate charges on the invoice might be related.

Heads up: prorated seat pricing keeps crashing on me. the billing page totals might be related.

Heads up: prorated seat pricing keeps timing out. Also seeing issues with the billing page totals.

Since the latest update, the billing page totals errors out constantly. Also seeing issues with prorated seat pricing.

This is driving me crazy — the billing page totals keeps crashing on me. prorated seat pricing looks affected too.

We've been patient, but if duplicate charges on the invoice isn't fixed soon we're switching to a competitor. Sort out prorated seat pricing and we'll reconsider.

How do I set up the upgrade charge? I've read the docs twice. What exactly does invoice tax calculation do?

Heads up: duplicate charges on the invoice errors out constantly. the billing page totals looks affected too.

This is driving me crazy — the payment retry emails keeps timing out. the billing page totals might be related.

Hard truth: we may downgrade our plan because the payment retry emails has been unreliable for weeks. Sort out invoice tax calculation and we'll reconsider.

We've been patient, but we're evaluating alternatives because of the upgrade charge. the payment retry emails pushed us over the edge.

Heads up: the billing page totals keeps timing out. Also seeing issues with duplicate charges on the invoice.

We've been patient, but we may downgrade our plan because duplicate charges on the invoice has been unreliable for weeks. the payment retry emails is a dealbreaker.

Honestly, we're seriously considering canceling our subscription over the payment retry emails. prorated seat pricing is a dealbreaker.

Am I missing something with the payment retry emails? The settings moved. What exactly does invoice tax calculation do?

This is driving me crazy — the payment retry emails keeps timing out. Also seeing issues with prorated seat pricing.

Am I missing something with duplicate charges on the invoice? Genuinely lost — the billing page totals confuses me too.

How do I set up prorated seat pricing? The settings moved. A pointer to duplicate charges on the invoice docs would help.

We've been patient, but I asked for a refund because the payment retry emails still doesn't work. invoice tax calculation pushed us over the edge.

Anyone else seeing this? the billing page totals is completely broken. prorated seat pricing might be related.

Anyone else seeing this? the billing page totals is completely broken. prorated seat pricing might be related.

Since the latest update, the upgrade charge fails about half the time. Also seeing issues with invoice tax calculation.

This is the last straw — I asked for a refund because the payment retry emails still doesn't work. invoice tax calculation is a dealbreaker.

This is driving me crazy — the payment retry emails keeps crashing on me. Also seeing issues with the billing page totals.

We've been patient, but we may downgrade our plan because the billing page totals has been unreliable for weeks. the payment retry emails is a dealbreaker.

This is driving me crazy — the billing page totals keeps timing out. Also seeing issues with the payment retry emails.

Honestly, if duplicate charges on the invoice isn't fixed soon we're switching to a competitor. Sort out invoice tax calculation and we'll reconsider.

This is driving me crazy — the upgrade charge stopped working yesterday. the payment retry emails might be related.

This is the last straw — I asked for a refund because duplicate charges on the invoice still doesn't work. prorated seat pricing pushed us over the edge.

This is driving me crazy — prorated seat pricing is completely broken. Also seeing issues with the payment retry emails.

Heads up: the upgrade charge keeps timing out. prorated seat pricing might be related.

I can't figure out the upgrade charge? A pointer to duplicate charges on the invoice docs would help.

Since the latest update, prorated seat pricing stopped working yesterday. Also seeing issues with the upgrade charge.

This is the last straw — we're evaluating alternatives because of the billing page totals. the payment retry emails pushed us over the edge.

Since the latest update, prorated seat pricing is completely broken. the payment retry emails might be related.

Honestly, we're evaluating alternatives because of the billing page totals. the upgrade charge is a dealbreaker.

Anyone else seeing this? the payment retry emails keeps crashing on me. prorated seat pricing looks affected too.

Am I missing something with the payment retry emails? I've read the docs twice. The docs on duplicate charges on the invoice are unclear.

How do I set up prorated seat pricing? A pointer to the payment retry emails docs would help.

This is the last straw — I asked for a refund because prorated seat pricing still doesn't work. Sort out duplicate charges on the invoice and we'll reconsider.

This is the last straw — we may downgrade our plan because the billing page totals has been unreliable for weeks. Sort out the upgrade charge and we'll reconsider.

Not sure if it's just me, but the payment retry emails stopped working yesterday. Also seeing issues with duplicate charges on the invoice.

This is the last straw — we're seriously considering canceling our subscription over the upgrade charge. duplicate charges on the invoice pushed us over the edge.

This is the last straw — we're seriously considering canceling our subscription over the upgrade charge. duplicate charges on the invoice pushed us over the edge.

How do I set up duplicate charges on the invoice? I've read the docs twice. A pointer to the upgrade charge docs would help.

Anyone else seeing this? the payment retry emails errors out constantly. duplicate charges on the invoice looks affected too.

Heads up: the billing page totals keeps crashing on me. Also seeing issues with the upgrade charge.

Honestly, I asked for a refund because prorated seat pricing still doesn't work. Sort out the billing page totals and we'll reconsider.

Hard truth: I asked for a refund because prorated seat pricing still doesn't work. duplicate charges on the invoice is a dealbreaker.

This is the last straw — we may downgrade our plan because invoice tax calculation has been unreliable for weeks.

Bug report: the upgrade charge keeps timing out. Also seeing issues with the billing page totals.

Bug report: the billing page totals errors out constantly. the payment retry emails looks affected too.

Confused about duplicate charges on the invoice? The settings moved. Is it related to the upgrade charge?

We've been patient, but we're seriously considering canceling our subscription over invoice tax calculation.

Bug report: the upgrade charge keeps timing out. the billing page totals looks affected too.

Honestly, if duplicate charges on the invoice isn't fixed soon we're switching to a competitor. the upgrade charge is a dealbreaker.

How do I set up the payment retry emails? I've read the docs twice. A pointer to the billing page totals docs would help.

We've been patient, but we may downgrade our plan because the upgrade charge has been unreliable for weeks. the payment retry emails is a dealbreaker.

Am I missing something with the payment retry emails? I've read the docs twice. What exactly does the billing page totals do?

How do I set up duplicate charges on the invoice? The settings moved. A pointer to the upgrade charge docs would help.

Bug report: invoice tax calculation keeps timing out. Reinstalled twice, no luck.

Hard truth: we're seriously considering canceling our subscription over invoice tax calculation.

Am I missing something with the billing page totals? I've read the docs twice. What exactly does the payment retry emails do?

Bug report: the upgrade charge is completely broken. Also seeing issues with the billing page totals.

Since the latest update, the payment retry emails errors out constantly. Also seeing issues with the upgrade charge.

This is the last straw — we're seriously considering canceling our subscription over the payment retry emails. the upgrade charge pushed us over the edge.

This is the last straw — I asked for a refund because the upgrade charge still doesn't work. duplicate charges on the invoice pushed us over the edge.

How do I set up the payment retry emails? I've read the docs twice. Is it related to the upgrade charge?

Anyone else seeing this? the upgrade charge fails about half the time. I suspect the billing page totals is the same root cause.

Anyone else seeing this? the payment retry emails errors out constantly. the upgrade charge looks affected too.

Anyone else seeing this? invoice tax calculation is completely broken. Reinstalled twice, no luck.

How do I set up the upgrade charge? What exactly does the billing page totals do?

Honestly, we may downgrade our plan because duplicate charges on the invoice has been unreliable for weeks.

This is driving me crazy — prorated seat pricing keeps crashing on me. Reinstalled twice, no luck.

Honestly, we're evaluating alternatives because of prorated seat pricing.

Anyone else seeing this? prorated seat pricing keeps timing out. Reinstalled twice, no luck.

Am I missing something with the billing page totals? The settings moved. What exactly does the upgrade charge do?

This is the last straw — we're evaluating alternatives because of the payment retry emails.

Hard truth: we're seriously considering canceling our subscription over the billing page totals.

Anyone else seeing this? prorated seat pricing is completely broken. Reinstalled twice, no luck.

This is the last straw — we're evaluating alternatives because of the upgrade charge.

Hard truth: I asked for a refund because duplicate charges on the invoice still doesn't work.

Honestly, if the billing page totals isn't fixed soon we're switching to a competitor.